Introduction
Melkbosstrand Ratepayers Association ("we", "us", "our") is committed to protecting and respecting your privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy explains how we collect, use, and share information about you when you visit our website at www.melkbosstrandratepayers.org.za (the "Website"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

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Information We Collect

We may collect and process the following data about you:

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Information You Provide to Us

Contact Information: This includes your name, email address, and any other details you provide when contacting us via email or through the contact forms on our Website.

 

Information We Collect Automatically

Technical Data: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

Usage Data: This includes information about how you use our Website, such as the pages you visit and the links you click on.

 

How We Use Your Information

We use the information we collect in the following ways:

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To Provide and Maintain Our Website: To ensure that our Website is functioning properly and to improve its functionality.
To Communicate with You: To respond to your inquiries and provide you with information and updates regarding our services.
To Analyze Website Usage: To understand how visitors interact with our Website and to improve the user experience.

 

Legal Basis for Processing

We process your personal data based on the following legal grounds:

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Consent: By using our Website, you consent to the processing of your personal data as described in this Privacy Policy.

Legitimate Interests: We may process your data to pursue our legitimate interests, provided that your rights and interests do not override these interests.

 

Sharing Your Information

We do not share your personal data with third parties, except in the following circumstances:

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Legal Requirements: If we are required to disclose your data by law or in response to a valid request by a law enforcement or government agency.

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting and data analysis. These providers are obligated to protect your information and use it only for the purposes for which it was provided.

 

Data Security

We take reasonable measures to protect the personal data we collect from unauthorized access, use, or disclosure. These measures include implementing appropriate technical and organizational security measures. However, please be aware that no method of transmitting data over the internet or storing data is completely secure.

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Your Rights Under POPIA

You have the following rights under POPIA:

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Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data we hold about you.
Deletion: Request the deletion of your personal data, subject to certain legal obligations.
Restriction: Request the restriction of processing of your personal data.
Objection: Object to the processing of your personal data based on legitimate interests.
Data Portability: Request the transfer of your personal data to another party.

To exercise any of these rights, please contact us at admin@melkbosstrandratepayers.org.za.

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Retention of Your Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

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Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Administrative Inquiries: admin@melkbosstrandratepayers.org.za
Legal Inquiries: legal@melkbosstrandratepayers.org.za